I answered the phone one evening and quickly realized the voice on the other end belonged to a telemarketer. 一天晚上我接了一个电话,我很快就意识到电话那端的声音属于一个电话推销员。 'Good evening,' he said, 'may I speak with Leah Jonason?' “晚上好,”他说,“我想和利亚·乔纳森说话。” 'She is a baby.' I replied. “她是个婴儿。”我回答说。 'All right,' said the caller, 'I'll try again later.' “没关系,”他说,“我以后再打。” Get几个下面在接打电话中常用的句子,让你的出国和工作不再feeling embarrassed! 在中国,接到电话一般会这样说:“您好,哪位?”但是你不能这样说:“Hello,who are you ?”这样显得很唐突。 你可以将自己的电话号码或姓名告诉对方,如(This is)3531968./This is Jim speaking. eg. A:“Hello,is Lily in ?” 喂,请问莉莉在吗? B:“This is Lily,who’s calling?” 我就是,你哪位? 当打电话找的人不在时 eg. A:”Can I speak to Joy,please?” 请问乔伊在吗? B:”She is not here right now.” 她现在不在这。 当打电话的人刚好找你时 eg. A:“Is Miya there,please?”、 请问米亚在吗? B:”You are talking to him/her now “ 我就是。 当电话来了,要找的人不在,你可以说I’m afraid 或者I’m sorry加原因,然后再问他,Would you like to take a message? eg. A:”May I speak to Mike?” 迈克在吗? B:”I’m afraid his line is engaged.” 他正在通话中。 B:”Would you like to leave a message?” 您想要留言吗? 当没有听懂对方意思时,你可以这么说: Sorry,I didn’t get that, can you repeat plseae? 抱歉,我没听清,你可以再重复一遍吗? eg. A: I'm sorry. I didn't quite catch that, could you please repeat the number? 抱歉,我听不清,你能重复一下号码吗? B: No problem, my office number is 754-859. Tell her to ask for extension 55. 没问题,我办公室号码是754-859,告诉她转分机55。 当听不清对方的话时,你可以这么说: eg. I’m sorry,could you speak up,please? 抱歉,你能大声点吗? I’m sorry,I can’t hear you very well. 抱歉,我听不清你说的话。 来看一组日常对话,熟能生巧吧! Dialogue1: Mary :Hello 玛丽:你好 Simon:Hello , can I speak to Alice , please ? 西蒙:你好,我找爱丽丝。 Marry:Sure . Who's calling? 玛丽:好的,哪位? Simon:It's Simon. 西蒙:我是西蒙。 Mary:Just a second. 玛丽:稍等一下。 Alice:Hello , Alice here. 爱丽丝:你好,我是爱丽丝。 Simon :Hi Alice,it's Simon . How are you? 西蒙:嗨,爱丽丝,我是西蒙,你好吗? Dialogue2: Receptionist :Good morning , Telecom Network Services , Andrea speaking . How may I help you? 接线员:早上好,这里是电信网络服务部,我是安德里亚。我能帮你什么吗? Robert Caulson : Good morning ,this is Robert Caulson. Could you put me through to the customer care department , please ? 罗伯特·考森:早上好,我是罗伯特·考森。请帮我接客户服务部好吗? Receptionist:Certainly . One moment , please. 接待员:当然可以。请稍等。 你,现在学会了吗? |
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